Create A Notification

Create A Notification

The NOTIFICATIONS page is displayed by year (drop-down menu at the top) and has separate tabs for email notifications and push notifications (mobile app). The admin can create a new email or push notification, view the details of scheduled, sent, and cancelled notifications, reschedule notifications, and view the status of sent notifications. All previously sent notifications can be viewed either in a calendar view or as a list.

To create and schedule a notification to be sent, navigate to:

 

ADMIN PORTAL > NOTIFICATIONS > NOTIFICATIONS

 

Click on the +NOTIFICATION button at the top left corner of the page. A pop-up window will open with the following fields:

 

  • Notification Name – The title of the notification that describes or identifies the purpose of the communication.
  • Subject – The subject line that will be displayed to the recipients when viewing the notification.
  • Recipients – Select from the available choices in the drop-down menu – 

o   All Registered Users – All users, including spouses or dependents if applicable, who have been registered under the Wellness Program.

o All Employees – All employees, excluding spouses or dependents, who have been enrolled under the Wellness Program.

o   Everyone – All registered and unregistered users, and their spouses or dependents if applicable, whose data is available in the company’s database.

o   Challenge Participants – Only the participants who are eligible to participate in a challenge.

o   Registered Location Users – The registered users from a specific company location.

o   Distribution Lists – The notification will be sent to the users from the selected distribution list.

  • Schedule Date – The date when the notification will be sent.
  • Schedule Time – The time when the notification will be sent.
  • Time Zone – The time zone that will be used when determining when the notification will be sent.
  • Notification Type –  There are 2 options:

o   Email Notification; or

o   Push Notification (mobile app).  If push notification is selected, it can be sent to android and/or ios (typically both are selected).

  • Body – If sending a push notification, fill in the body with the message you want to send.  If sending an email notification, there are 2 options for the body:

o   Rich Text – The body of the email can be created using the formatting tools provided.

o   Email Template – Upon selecting this option, the admin can select an existing email template and preview it.


Click SAVE to create the new notification.

Once the notification has been created, it will appear under the appropriate tab (Email Notifications or Push Notifications) in the Scheduled Notifications section. The notification will be sent as scheduled, and it will then be displayed in the Sent Notifications section.

After the notification has been created but before it is sent, the admin can edit, view, or cancel the notification.

After the notification has been sent, the admin can view, reschedule, and check the status to determine if the notification was sent to each user successfully.

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