Navigating The Points Page

Navigating The Points Page

Points can be earned by completing challenges, online courses, and other wellness activities. The program administrator defines a set number of points for the various activities of the wellness program, and users can earn them by completing the activities.


Users can track their rewards, points, and related details from the web platform or the MyHealthPlus app. 

From The Web Platform:

1. Log in to the web platform using the correct credentials.

2. Navigate to the Points page from the left Menu bar.

Program Rewards Section:

The Program Rewards section displays points and rewards earned, a button to redeem points for rewards (if offered by your organization), a link to view points previously redeemed for rewards (‘Order History’), and a link to view a list of all points earned (‘View Details’).



The ‘Redeem Now’ button takes you to the eGift cards page to redeem your points.
 


The ‘View Details’ button displays a pop-up with a list of all points earned during the selected campaign period, including activity, date, and points.



Clicking on ‘Order History’ will list your previous reward orders (points redeemed for rewards).



Activities Section:

The Activities section will show many different activities you can complete to earn points, including:
  1. How many points are earned each time the activity is completed
  1. How frequently the activity can be completed to qualify for points
  1. How many points in total can be earned for each activity
  1. How many points have been earned to date for each activity

You can also click on the name of the activity to see an itemized list of points already earned within each activity.




Badges Section:

If your organization has elected to award points for achieving step badges, the details will be displayed here.  Points will be awarded each time the stated number of steps have been achieved within the frequency listed.  Click on the name of each step badge to see an itemized list of points already earned within that badge.


Additional Activities Section:

Onboarding activities will show up in this section.  In addition, the program administrator can create custom activities, which will show up in this section.  Scroll through the list to see the various ways you can earn points and/or dollar amounts.  Click on the name of the activity to see an itemized list of points and/or dollar amounts already earned within each activity. 



Requests Section:

You can track your point ‘Requests’ for the current period at the bottom of the Points page.  This section includes only those points and/or dollar amounts that require approval from the program administrator.



To request points and/or a dollar amount (if offered by your organization), click on the ‘Submit New Request’ button in the upper right-hand corner of the page.

 

From The MyHealthPlus app:


The Rewards section of the MyHealthPlus app has similar features to that of the web platform Points page, except for one difference. Requests for approval of points and/or dollar amounts for custom activities created by the program administrator cannot be completed through the mobile app.  To do so, please log into the web platform, which can be done from a mobile phone using a web browser if needed.

1. Log in to the MyHealthPlus app using the correct credentials.

2. Navigate to the Rewards screen from the Menu bar at the top left.


3. You can view and track all your rewards and points on the Rewards page.  You can also redeem points for rewards (see instructions here) and view past reward orders.  The activities are arranged in the same categories as the web platform (see instructions above for details).


4.   To see details on points earned for any of the activities, click the ‘View Details’ button.


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